Sonesta ES Suites Cleveland Westlake

The size room was nice, liked the fireplace (although it didn't work)

The Sonesta ES Suites were wonderful. Right from the start at check-in, they made you feel welcome. The assistant GM Lisa was a pleasure to deal with. Always smiling, very helpful with a great attitude. For that matter the whole staff was the same way. The rooms were very large and comfortable and the grounds were absolutely gorgeous.

I liked that the staff (Desmond and Madison) who were there last summer when we stayed, remembered us. They were always helpful, courteous, and efficient. The other staff was also friendly and helpful, but they all seemed a bit new. It was good to know that there were seasoned staff there to answer questions and provide assistance.

I love the Sonesta hotels when traveling with pets! We stayed here on our way up to go camping! The rooms are set up as little apartments with kitchen and balcony and plenty of room to set up our dog crates in the living area. The pups felt right at home and so did we. Lots of great neighborhood walks around here too with the dogs. This will be our go to stop on future trips to Michigan

The room was wonderful, it had full stove and dishwasher in kitchen. Lots of counter space. We stayed a week and enjoyed that we could just park outside our room area. The grounds were wonderful and it had a nice pool, The surrounding area around the complex was open and very quiet. No road noise what so ever. Loved it.